eBay Australia updates its policy on prescription and over-the-counter drugs

eBay Australia has updated its policy on prescription and over-the-counter (OTC) medicines which will come into effect on October 19, 2022.

These changes will help sellers with current listings in over-the-counter medicines and treatments ensure they remain compliant with Australian regulations while giving buyers the confidence to purchase medicines on eBay.

Changes to the prescription and over-the-counter drug policy include:

  • Only Australian commercial sellers will be allowed to list over-the-counter (OTC) drugs.
  • The sale of pharmaceutical drugs on eBay will now be allowed, but only by pharmacists who have been pre-approved by eBay under the new pharmaceutical policy.
  • When vendors list drugs, the Australian Therapeutic Goods Registry (ARTG) number (AUST R or AUST L) must be provided and clearly displayed.
  • Complementary medicines lists must also include the Australian Register of Therapeutic Goods (ARTG) number (AUST R or AUST L).

Australian sellers listed in the Read Over-the-Counter Medicines and Treatments category should read eBay’s updated policy on Over-the-Counter Medicines and Treatments.

eBay Australia to remove private over-the-counter drug listings

From October 19, 2022, private sellers will no longer be allowed to list over-the-counter medicines and all listings will be automatically removed by eBay, including listings started before this date.

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