MediaTechResource empowers brands with digital customer experience insights


MediaTechResource, a fast-growing Digital Communication agency in partnership with its Knowledge Partners and the Marketing Ecosystem, is deploying the “Global Digital CX Summit Series” to influence and embrace customer experience for over 500,000 growing businesses to succeed in the post-pandemic era. Changing audience behavior has disrupted and challenged many of the traditional best practices in several critical business functions, especially marketing. The pace of transformation has driven brands and their curators to assess and rebuild technology stacks, add features, and experiment with new tools to better integrate and orchestrate.

Dr Sindhu Bhaskar, Visionary Chairman, EST Global, Investor, Mentor, Cambridge Innovation Centerand keynote speaker at the upcoming Digital CX Summit, is an industry veteran in designing inclusive solutions for businesses across continents.

Dr Bhaskar says, “The opportunities for managing clients across all industry verticals are immense. With deep involvement in key vertical sectors such as banking, healthcare, education and agriculture, as well as enterprise level opportunities, there is a wide range of openings with policy makers, government institutions and non-governmental organizations for start-ups, owners, small and medium-sized businesses, or any innovator who can effectively solve the problem.

Businesses and brands need to formulate a strategy integrating digital tactics into their customer experience to address emerging gaps in organizational workflow, especially where organizations have adopted a remote or hybrid approach.

“Customer experience is an area that requires continuous culture and innovation”said Dr. Prasun Mishra, Founder of and the American Association for Precision Medicine (AAPM), Silicon Valley, CA.

As a keynote speaker at the Digital CX Summit, Dr. Mishra will talk about innovation principles for future businesses.

Frictionless digital journey, personalization and customer-centric communications are key to creating a future-ready customer experience, says Rachana Chowdhary, co-founder of MediaTechResource and founder of MediaValueWorks.

Market and product stagnation is inevitable in most cases. To avoid this, brands need to proactively identify and explore new innovation opportunities for their customers. CX leaders should focus heavily on goal-driven customer engagements to ensure their business practices stay relevant and continue to grow.

The upcoming series of Global Digital CX Summits will feature industry leaders and mentors sharing their wisdom on effectively managing clients in the digital space. The Virtual Global Digital CX Summit Series will influence over 500,000 businesses including start-ups, small and medium enterprises, freelancers, solopreneurs, mompreneurs, digital agencies and affiliate networks in North America North, Europe, Asia, Africa, APAC, India and Southeast Asia.

The summit will focus on four verticals: banking and finance, healthcare, non-profit organizations and technology companies, identified as among the companies most affected by digital growth. The Global Digital CX Summit aims to simplify CX for its attendees, vendors and partners. Attendees can access informative case studies, videos, press releases and communication templates for their audience to benefit from and review their customer communication strategies at the event.

Some of the esteemed Digital-CX Global Summit partners include BranchX, Business Mastermind Advisory, The Smarketers, Apeiron Consultancy, MSME Business Forum India, HyLyt, Metta Social, DAC Investments, InstaaPR, Olive Technohut and more.

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