SoftWriters’ FrameworkLTC® Platform Integrates FDB’s Meducation® Solution to Enable Multilingual Prescription Labeling | New

SOUTH SAN FRANCISCO, November 10, 2021 / PRNewswire / – FDB (First Databank, Inc.), the leading provider of drug and medical device knowledge that helps healthcare professionals make accurate decisions, today announced an agreement with SoftWriters to integrate FDB’s Meducation® solution in its FrameworkLTC® pharmacy management platform to seamlessly translate prescription labels into any of the 30 preferred languages ​​requested by patients.

The integration aligns with new state regulations, most recently announced in Nevada and Oregon, which require pharmacies to offer prescription labels in a language other than English at the request of the patient or caregiver. Oregon the law entered into force this year and from Nevada the law was approved by its governor this year and will come into force in July 2022. California and that of New York multilingual prescription labeling laws have each been in force for several years.

Research has shown that patients receiving simplified, personalized medication instructions in their primary language demonstrate significantly greater understanding of their prescriptions than those receiving generic instructions.

“More and more state leaders are recognizing that offering prescription labels and educational materials in a patient’s preferred language can improve their health literacy and adherence to drug regimens,” he said. declared Charles Lee, MD, senior director of clinical knowledge for FDB. “SoftWriters is taking the lead in this regard by integrating FDB’s Meducation solution into its market-leading platform, which will save pharmacists time in filling orders and improve patient understanding of their needs. therapies, leading to better results. “

Accessing Meducation’s prescription translation capability is straightforward for pharmacists using FrameworkLTC and eliminates the need to deviate from their existing fulfillment workflow. When the doctor submits the prescription, including dosage and refill instructions, or “sig,” Meducation’s natural language processing (NLP) capabilities transform the sig – which can take one of millions of variations – in a standardized and translated format.

When using this new solution, a pharmacist simply selects the patient’s preferred language in FrameworkLTC which is powered by FDB’s Meducation API. The translation capability updates the tag to the preferred language in less than a second. Additionally, the image-based format provides a method to support older label printers that may not have built-in support for certain right-to-left fonts or languages.

“Multilingual support is another example of how SoftWriters is dedicated to meeting a market need while improving our user experience through the continuous optimization of our specially designed pharmacy management platform FrameworkLTC,” said Deepika devarajan, Vice President, Product at SoftWriters. “FDB’s robust and transparent solution is the perfect complement to our highly automated platform which we believe will continue to streamline pharmacist workflows and improve patient outcomes. “

Comprehensive drug education solution

Meducation includes more than prescription label translation support. It is a comprehensive medication education and patient engagement solution that can enable organizations to deliver streamlined, personalized medication instructions to all patients. All material is written to a 5e at 8e grade level with pictograms and calendars to support, and is available in a range of font sizes. Beyond print materials, a patient’s Meducation content can be accessed through a web browser, patient portal, or mobile app.

“Multilingual support is an important part of our overall patient drug education solution and we are excited to share it with more pharmacy teams across all healthcare facilities, offering additional languages ​​as and when. as they become available, ”said Dr Lee. “Near real-time translation not only saves pharmacists time and helps them practice more efficiently, it also helps them better care, communicate and support the patient and their caregivers. “

About the first database

FDB (First Databank) is the leading provider of drug and medical device knowledge that helps healthcare professionals make accurate decisions. We enable our partner information system developers serving the majority of hospitals, medical practices, pharmacies, payers and all other segments of the healthcare industry to deliver valuable solutions used by millions of clinicians, business associates and patients every day. For more than four decades, our drug knowledge has been used to help improve patient safety, operational efficiency and healthcare outcomes. For a complete overview of our solutions and services, please visit or follow us on Twitter, LinkedIn and Youtube.

About Hearst Health

The mission of Heart health is to help guide the most important moments of care by providing vital information to all who touch a person’s health journey. Each year in the United States, Hearst Health’s care advice reaches 85 percent of discharged patients, 205 million policyholders, 103 million home visits and 3.2 billion prescriptions dispensed. Hearst Health’s network includes FDB (First database), Zynx Health, MCG, Home Care and MHK (formerly MedHOK). Hearst also owns a minority stake in the precision medicine and oncology analysis company M2Gen. Follow Hearst Health on Twitter @HearstHealth or LinkedIn @ Hearst-Health.

About SoftWriters

SoftWriters Inc. is the leading provider of pharmacy management software solutions specifically designed for long-term care (LTC) pharmacies. Trusted by more than 550 LTC pharmacies, FrameworkLTC, SoftWriters’ flagship platform, has set the standard for efficiency, cost savings and improved patient care through the automation of workflows, Powerful integrations, scalability and connectivity to SoftWriters’ comprehensive suite of innovative software designed to meet the needs of LTC pharmacy operations. Founded in 1998, SoftWriters is headquartered in Pittsburgh, PA and serves LTC pharmacies of all sizes in the United States with its permanent team of field practitioners and technology experts. Learn more about SoftWriters and its solutions for long-term care pharmacies at


Tara Stultz

Amendola Communications for the first database

M: 440-225-9595

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